Refund policy
At Marga Clothing, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
1. Returns
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You can initiate a return within 14 days of receiving your order.
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Items must be unworn, unwashed, and in their original condition with tags attached.
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To start a return, contact us at margaclothinguk@gmail.com with your order number and reason for return.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
2. Refunds
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Refunds will be processed to your original payment method once we receive and inspect the returned item.
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It may take 7-10 business days for the refund to appear in your account.
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Shipping fees are non-refundable.
3. Exchanges
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We currently do not offer direct exchanges. If you want a different size or item, please return the original item and place a new order.
4. Non-Returnable Items
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Sale items, gift cards, and custom pieces are final sale and cannot be returned or refunded.
5. Damaged or Incorrect Items
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If you receive a damaged or incorrect item, contact us within 7 days of delivery at margaclothinguk@gmail.com. We’ll work with you to resolve the issue as quickly as possible.